A+ Core Hardware Examination1. What does a caching controller card do for the performance of your computer? A. It controls how the cache on the systemboard is used, to speed up access to its devices first. B. It contains memory on the controller card and uses that memory to cache requests to and from it, to free up systemboard cache for other requests. C. It is used to add cache to the systemboard, so there will be more available. D. The is no such card, called a caching controller.
2. The EISA bus operates at what clock speed? A. 6MHz B. 8MHz C. 33MHz D. 10MHz
3. EPROM memory is memory that: A. Must be programmed at the factory B. Can only be erased at the factory C. Can be erased and reprogrammed in the field D. Is designed to be used as an alternative to cache memory
4. As defined by Ohm's law, what are the parameters in electricity? A. Voltage B. Current C. Resistance D. Power E. Capacitance
5. The 80386 processor is an early example of a(n): A. 8-bit processor B. 16-bit processor C. 32-bit processor D. 18-bit processor
6. What function should you have the voltmeter set for to read the voltage of a CMOS battery? A. AC B. DC C. Ohms D. Power
7. The Pentium processor is an example of a(n): A. 16-bit processor B. 64-bit processor C. 8-bit processor D. 128-bit processor E. 32-Bit processor
8. Internal modems come with a UART chip which function as parallel port. A. True B. False
9. CD-ROMs, when stored properly, have a life expectancy of: A. 1 to 2 years B. 7 to 10 years C. Indefinitely D. 3 to 6 months
10. Computer power is measured in several ways, including: A. MOPS B. FLPS C. MMUS D. MIPS
11. Disks can be broken down into areas called ______ that look like different drives: A. Sectors B. File Allocation Tables C. Terabytes D. Partitions
12. A friend of yours mentions that he just bought the new ZIP drive that comes without a power supply. You figure that he must be mistaken but he goes on to explain what? A. That it uses USB and power for the device is supplied using the USB port B. That it uses a serial port and power for the device is supplied using the serial port C. That it uses a parallel port and power for the device is supplied using the parallel port D. That it uses solar power
13. Besides toner, the printer cartridge may contain which units? A. The OPC drum B. Corona wire C. Feeder unit D. Cleaning blade
14. The Wide SCSI-2 supports data paths of ______ or ______ bits. A. 8 B. 16 C. 32 D. 64 E. 128
15. The most common types of optical storage are: A. ROM, CD-ROM, and DVD B. CD-ROM, DVD, and laser disk C. Laser disk, DRV, and CD-ROM D. WORM, CD-R, and DVD
16. Optical disk storage frequently includes the following technology: A. Optical landing zones B. Raster bias vectorization C. Magneto-optical D. Graham effect transfer
17. RAID is an acronym for: A. Redundant Array of Inexpensive Disks B. Really Awful Individual Diets C. Replacement Assistance for Independent Drives D. Rapid Access Intermediate Device
18. Reel-to-reel devices read data: A. Randomly B. Serially C. Sequentially D. Sporadically
19. CD-ROMs are programmed to a series of standards known as: A. White papers B. Yellow pages C. ISO 9225.3 XT standard D. Books
20. A logical grouping of information that is stored on a disk is called a(n): A. Input device B. Floppy disk C. File D. I/O unit
21. One of the best mechanisms for preventing data loss is: A. Disk swapping B. Parity stripping C. Tape backup D. Quantum Data Replacement, or QDR
22. Asynchronous transmission involves the following: A. Sending information using a start/stop protocol B. Sending information using external clocking C. Sending data using mechanical feeder protocol D. Receiving information from the sender in time clocked order
23. A standard parallel port used for printers is: A. IEEE 1284 B. IEEE RS-488 C. IEEE PC-AI D. ANSI X36.V
24. DVD is an acronym that stands for: A. Digital Video Disk B. Disk Viscosity Diameter C. Data Video Disk D. Digital Versatile Disk
25. Which manufacturer introduced the MCA bus? A. Intel B. IBM C. Motorola D. Hewlett-Packard
26. A CD-ROM can hold: A. Approximately 700MB of data B. Approximately 5.6GB of data C. Approximately 2.3TB of data D. Approximately 200MB of data
27. The most common serial port standard is: A. IEE-488 B. RS-232C C. HP-IB D. DTR
28. CD-ROM recording is accomplished by burning: A. Multiple tracks B. Pits and spirals C. Pits and flats D. Sectors and tracks
29. WAV files are: A. Digital storage of an audio signal B. Synthesized 3D-FO files C. Computer-generated music files D. Operating systems swapping files
30. Modems translate what types of data: (Choose all that apply) A. AC to DC B. Analog to digital C. Digital to analog D. Phase shift to multiplexed
31. Synchronous communications involves information transfer using: A. Start/stop bits B. Xon/Xoff protocol C. Random Frame Generation (RFM) D. Synchronizing clock signals
32. A disk block is one of the following: A. A logical grouping of heads B. A physical collection of devices C. The area of data that is contained in one cylinder D. A logical gathering of information
33. Impact printers strike the paper through: A. A paper guard B. A sheet feeder C. A striker bar D. Printer ribbon
34. The ISA supports which of the following bus widths? A. 8 B. 32 C. 16 D. 4
35. The microprocessor chip can be inserted into a: A. Zip drive B. ZIF socket C. Expansion slot D. Power supply
36. What is the name of the bus introduced by Intel for high-speed local bus operations? A. VESA bus B. MESA bus C. PCI bus D. PIC bus
37. The PC Card bus is designed for which types of computer systems? (Choose all that apply) A. Desktop computers B. Laptop computers C. Palm computers D. Servers
38. Serial communication involves moving the data: A. In reverse byte swapping down the line B. In a sequential stream C. Across multiple lines simultaneously D. From the receiver to the sender
39. What is the bus width that PCI is capable of supporting? A. 64-bit B. 32-bit C. 16-bit D. 8-bit
40. Basis weight is the weight of which of the following for bond paper? A. 500 sheets of 8.5 by 11-inch paper B. 1,000 sheets of 11 by 17-inch paper C. 500 sheets of 17 by 22-inch paper D. 500 sheets of 8.5 by 13-inch paper
41. The PCI bus communicates with other bus systems using what type of circuitry? A. Packet-switching network B. PCI bus-bridging circuitry C. Data transfer register D. Communications interface unit
42. Print bands are typically used in which type of printer? A. Line printers B. Dot matrix printers C. Laser printers D. Letter-quality printers
43. Most PC systems can support how many IRQs? A. 8 B. 16 C. 32 D. 4
44. As the smoothness of a computer paper goes down, which of the following may result? (Choose all that apply) A. The images may be clean and crisp B. The images may be dull and fuzzy C. The print feed system may become more prone to jamming D. The print system may overheat and cause premature toner fusing
45. Thermal printers work by which process? A. Specially treated paper that is heat sensitive B. Ink ribbon passing through a printer ribbon C. Dye emulsification caused by thermal dispersion D. High-impact speed of the print head
46. Choose the one that is not used in laser printers: A. Cleaning B. Developing C. Inking D. Fusing
47. In a shadow-mask CRT design, dot pitch is measured: A. Horizontally B. Diagonally C. Vertically D. Overlaid
48. Another word used instead of conditioning in laser printers is: A. Cleaning B. Charging C. Clearing D. Cohesion
49. Level 1 or L1 caching is the caching that resides: A. On the RAM board B. On the systems board C. In the CPU chip D. On the virtual memory management chip
50. Dot pitch is the measurement of the distance between: A. Two adjacent pixels on the CRT B. A pixel and the location of the scanned electron beam C. Two adjacent pixels of the same color D. Horizontal pixels and vertical pixels
51. A typical SCSI-1 interface can support how many SCSI devices? A. 4 B. 15 C. 9 D. 24 E. 7
52. Which of the following is not a monitor designation? A. VGA B. CGA C. Multiscan D. BGA
53. Which feature does not contribute to a flicker-free appearance? A. Vertical refresh rate B. Phosphors persistence C. Dot pitch D. Brightness
54. Ink jet printers spray the ink onto the paper using what technology? A. Static bursts B. Photoelectric transfer C. Magnetic Concussion, or MC D. Piezoelectric crystals ejecting ink
55. Most PCs built after 1995 support a minimum video standard of ______. A. SVGA B. MCGA C. CGA D. VGA
56. A frame is the measurement of: A. One scan of all the horizontal pixels in one line B. The horizontal refresh rate C. One scan of all pixels in the horizontal and vertical positions D. The vertical refresh rate
57. Keyboards use which of the following methods: (Choose all that apply) A. Mechanical switch B. Electro-static capacitance C. Rubber dome D. Membrane
58. The six most common controls and adjustments on video monitors are: A. Vertical size, vertical position, degauss, horizontal size, focus, brightness B. Brightness, horizontal position, vertical size, vertical position, contrast, horizontal size C. Contrast, focus, brightness, horizontal position, vertical position, degauss D. Vertical size, horizontal size, degauss, brightness, contrast, focus
59. What aspect ratio is most commonly used at various standard video resolutions? A. 5:4 B. 1:1 C. 4:3 D. 2:3
60. In graphics mode, a monitor can display any: A. Color image B. Black and white image C. True color image D. Image that is bit-mapped
61. Which type of monitor does not utilize a CRT in its design? A. LCD B. Shadow-mask C. Aperture-grille D. Slotted-mask
62. The number of horizontal pixel lines on a CRT is known as: A. Vertical retrace B. Horizontal resolution C. Aspect ratio D. Vertical resolution
63. Monochrome monitors are sometimes referred to as: A. TTL B. CGA C. VGA D. White
64. The main determining factor in speed of display with a graphics accelerator is the: A. RAM access time B. Coprocessor compile time C. Type of RAM used D. Speed the data travels along the BusHands
65. Which of the following pin counts is an option for SIMM? A. 30 B. 16 C. 78 D. 24
66. The first thing you should do when troubleshooting a computer system is: A. Identify the problem B. Record the problem C. Blame it on someone else D. Check to be sure it is plugged in
67. For optimum performance using SCSI devices, the least resource-intensive device should be located at: A. The beginning of the chain B. The middle of the chain C. LUN #1 D. The end of the chain
68. The Intel Pentium (P5) processor is a: A. CISC-based chip B. DISC-based chip C. RISC-based chip D. POKER-based chip
69. ROM memory is which type of memory? A. Volatile memory B. Non-volatile memory C. RISC memory D. CISC memory
70. The component of a disk drive that reads and writes data to the disk is called a(n): A. Spindle B. Idler arm C. Access mechanism D. Head
71. Data is organized using the following organization mechanisms: A. Tracks, drums, sectors clusters B. Tracks, sectors, clusters, cylinders C. Heads, tracks, sectors, rings D. Phalanx mechanism, cylinders, clusters, rings
72. Dot matrix printers usually come with which pin configurations? (Choose all that apply) A. 5-pin B. 7-pin C. 9-pin D. 24-pin
73. Monitor size is determined by measuring: A. The horizontal width and vertical length, and then adding them together B. The diagonal size of the screen C. The number of horizontal pixels versus vertical pixels D. Depth of the CRT from front to back
74. The main change in adapter technology that allowed the display of sharp fonts in color was: A. Digital signal to analog signal B. Analog signal to digital signal C. Accelerated graphics adapters to warp field generators D. Dynamic RAM to static RAM
75. If a customer complains about their mouse not working, a relevant question to ask would be: A. Have you changed keyboards B. Is the CD-ROM still working C. Have you installed a modem recently D. Are you using a network
76. For an IDE CD-ROM to function properly in DOS, the MSCDEX.EXE must be loaded in the CONFIG.SYS file. A. True B. False
77. A printer on a PC will normally be attached to which of the following ports? A. LPT B. COM C. PS/2 D. ESD
78. The ______ is most susceptible to electromagnetic interference. A. Monitor B. Hard drive C. CD-ROM drive D. Floppy drive
79. If a mouse on a PS/2 port has intermittent failures and you replace it with another mouse and it still doesn't work, the least likely cause of the problem is: A. The PS/2 connector B. An internal IRQ conflict C. The motherboard D. A second bad mouse
80. When testing components, the first and simplest test you can perform is: A. Visual inspection B. Continuity test C. Power-on self test D. Ohm meter
81. When setting up a computer to boot from floppy, the floppy drive must be in the boot sequence and: A. Boot from floppy must be enabled in the CMOS B. The system must be password-protected at the system level C. There must be a bootable floppy in the floppy drive D. The hard drive must be configured first
82. The ultimate test of a computer system is: A. It boots from a floppy B. It performs the function it was designed to perform C. It passes power-on self tests (POST) D. It gets sold for lots of money
83. When troubleshooting a problem, it is usually best to start from the basics and work toward the problem because: A. You get paid by the hour, not the job B. If you go straight to what you believe the problem is and you're wrong, it takes longer than if you had done it correctly the first time C. There is no way of knowing what the problem is without starting with the basics D. If you have multiple troubleshooting problems, you might not properly diagnose the problem
84. Before a hard drive can be formatted, it must: A. Have an operating system on it B. Be configured as a Slave drive C. Be booted D. Be partitioned
85. The main concerns when shipping a computer are: (Choose all that apply) A. That it is packed securely B. That all the components are present C. That it is always shipped 3-day ground D. That it is shipped in separate containers
86. In order to boot from floppy, you must: (Choose all that apply) A. Add the floppy drive to the boot sequence B. Enable the Boot from Floppy option C. Have a bootable floppy disk D. Boot from the hard dive and change to the floppy
87. The files required to boot a floppy or hard disk are: (Choose all that apply) A. msdos.sys B. boot.sys C. io.sys D. command.com
88. A program that controls a device is called a ______. A. Driver B. Peripheral C. Component D. System
89. In MS-DOS, drivers are commonly files with a ______ extension. A. .DRV B. .COM C. .INI D. .SYS
90. Expanded memory uses a ______ area of memory as pages and is provided by an add-in memory card or through a 386 expanded memory manager. A. 512K B. 64K C. 1024K D. 32K
91. Extended memory is memory above 1024K and is referred to as: A. EMS memory B. XMS memory C. ROM D. DOS
92. The high-memory area (HMA) is the first 64K of: A. EMS B. XMS C. CMOS D. BIOS
93. When working with static-sensitive components, you should always: A. Wear an ESD wrist strap. B. Wear rubber-soled shoes. C. Wear a static-free cap. D. Touch a metal object to diffuse the static shock before touching anything on the computer.
94. To step through each line in the CONFIG.SYS and AUTOEXEC.BAT files during bootup, which button should you press? A. F7 B. F5 C. Shift+Insert D. F8
95. To recreate only the Master Boot Record on a hard drive, you should use which of the following commands? A. Restore from backup B. SYS C: C. Format C:/s D. Fdisk/mbr
96. When troubleshooting Windows 95 after installing a failed device, start Windows 95 in: A. Command prompt only B. Normal mode C. Safe mode D. No Network mode
97. You should choose a computer case based on: A. Cost B. Environmental concerns C. Appearance D. Amount of power it will consume
98. When you work on a computer, it would be a good idea to have: A. Your hands wet to avoid getting dust in the computer B. The computer plugged in to absorb the static electricity C. A backup before you do any work D. The computer turned on so you can tell immediately if your repairs are working
99. Which two components are you most likely to be shocked by? A. The keyboard and the mouse B. The mouse and the monitor C. The power supply and the monitor D. The floppy drive and hard drive
100. What is one of the first things to go bad on a computer system? A. The monitor B. The keyboard C. The power supply D. The mouse
101. What do most new multimedia computer systems have that older systems did not? A. A motherboard B. A keyboard and monitor C. A CD-ROM drive and a sound card D. A floppy drive
102. Once a motherboard is functioning, the primary reason it would need replacing is: A. To upgrade the system B. Because the CPU has gone bad C. To keep it from getting old and ruining the system D. Because you're changing a case
103. When performing even routine maintenance on a laser printer or monitor, you should ______. A. Unplug it from its power source B. Get permission C. Only attempt it in the presence of another qualified technician D. Make sure you are grounded
104. When cleaning surfaces that record or read data, you should use: A. Approved cleaners that do not contain residual materials or abrasives B. Rubbing alcohol C. Any abrasive cleaner D. A fine-grit sandpaper or emery cloth
105. When testing a printed page from a printer you have just performed maintenance on, you should ______. (Choose all that apply) A. Send the test page from the DOS prompt B. Send the test page from the printer's software C. Send the test page from the printer's hardware D. Not send a page to print
106. When disposing toner from a laser printer, you may ______. A. Throw it in any available trash can B. Be required to dispose of it in accordance with local environmental laws
107. It is not important to dress properly for maintaining a printer. A. True B. False
108. A computer monitor does not contain enough electricity to kill or seriously injure the average person. A. True B. False
109. Most printers have a self-test program built into them. A. True B. False
110. Using glass cleaner to clean a monitor can remove protective coatings designed to protect your eyes. A. True B. False
111. From a maintenance point of view, there is not much that can be done to a modem other than ensure it is well seated and free from dust. A. True B. False
112. To use all Plug and Play features, your system must include which of the following: A. Plug and Play BIOS B. A modem Microsoft Windows backup software C. A PCCARD sound card
113. What is the extension of files used as shortcuts? A. .DAT B. .INF C. .LNK D. .SCT
114. The bus allows for the transfer of information: A. Between the CPU and the device B. Between the CPU and the swap file C. Between the CPU and the network D. Between the CPU and GDI
115. In Windows 9x, what is the recommended CD-ROM buffer size for a system with a 4X CD-ROM and 12 MB of RAM? A. 64K B. 626K C. 128K D. 800K
116. Which of the following components is part of the block I/O subsystem? (Choose all that apply) A. Port driver B. Input/Output supervisor C. SCSI layer D. Miniport driver E. Dump layer
117. To use Plug and Play functionality, your computer system must include which of the following: A. Plug and Play BIOS B. A Plug and Play bus C. Microsoft Windows 95 operating system D. A PCMCIA sound card
118. The bus enables the transfer of information which way? A. Between the CPU and the GDI B. Between the CPU and the swap file C. Between the CPU and the device D. Between the CPU and the network
119. Which component of the computer does the "Thinking"? A. ROM B. CPU C. Mother Board D. Power Supply
120. Which of the following are microprocessor chips created by Intel. (Choose all that apply) A. Z80 B. 80386 C. 6x86 D. Pentium E. 80586
121. What does BIOS stand for? A. Basic Instructions Output System B. Basic Information Organization System C. Basic Input Output System D. Basic Input Operating System
122. Which of the following devices can contain a BIOS? (Choose all that apply) A. Systemboard B. Video Controller C. Sound Card D. Hard Drives E. Hard Drive Controllers
123. Where are BIOS located in memory? A. Conventional Memory B. Low Memory C. Upper Memory D. Expanded Memory
124. The EEPROM (electronically erasable programmable read-only memory) on a chip is often referred to as? A. RAM B. WROM C. Flash ROM D. Writable ROM E. Erasable ROM
125. How many interrupts (IRQ) exist on a standard computer? A. 12 B. 18 C. 10 D. 16 E. 8
126. What is the size of the data bus for the Pentium microprocessor? A. 64 bit B. 8 bit C. 32 bit D. 16 bit
127. Name the two sizes of ISA slots. A. 64 bits B. 8 bits C. 16 bits D. 32 bits
128. What is the new local bus standard? A. MCA B. PCI C. EISA D. VESA
129. Are MCA cards compatible with ISA Bus Architecture? A. Yes B. No
130. Say you have a CPU running at 33Mhz. At what speed will the local bus theoretically be running? A. 8 MHz B. 16 MHz C. 33 MHz D. 66 MHz
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